Customer service in Arizona is different
Ok, Sean, Shae, Karen and I found that customer service in Arizona is just different than anywhere else we’ve been before. And when I say “different”, I mean “not helpful”.
We check in at hotel and ask about getting accomodations there on our return in 4 days. That sparks a 10 minute conversation trying to explain we don’t want to book the next 4 days at the hotel, but “in” 4 days. We went to a restaurant, Sean went to ask about whether we need to ask for seating, they sarcastically respond “that’s how restaurants usually work” but to sit anywhere we like. Next time, same restaurant, we try a different tact and seat ourselves, comments on how we should have asked (presumably to be told sit anywhere we like). Two different kinds of waiters, those that want us to drink bloody mary’s at 9am and those that don’t. We travel north up to the Sedona, a clerk tells me lots of details about her life and husband who has passed and a bunch of things that make her life not 100%. Travel North up to the Grand Canyon, we receive a “welcome back” at the entrance to the park, having never been there before. Back to Sedona. We order some pottery. We both buy a bowl but want to ship them together, that adds to confusion about how to divide by two. We arrive back in Waterloo. Two weeks later, no pottery bowls. Sean calls today. Oh they were sent. “With whom?” Don’t have any contact with shipper. “What’s tracking number?” Oh we don’t have that. “How do we find out where the bowls are?” I don’t know. So, I forsee a credit card cancellation charge coming up next week.
Customer service in Arizona, it’s just different. Be warned.
2 comments May 30th, 2006